1. Information We Collect

1.1 Information You Provide

When you request a market snapshot, download a resource, or subscribe to our newsletter, we collect the information you submit, which may include your name, email address, firm name, and state or location.

1.2 Information Collected Automatically

When you visit our website or interact with our emails, we automatically collect certain information through cookies and similar technologies, including pages viewed, links clicked, time spent on pages, and general device and browser information.

1.3 Email Engagement Data

If you receive email communications from us, we may track whether the email was opened and whether links within it were clicked, using our email delivery platform.

2. How We Use Your Information

We use the information we collect to:

• Provide the resources, market data, and information you request.
• Send you newsletter content and communications you've opted in to receive.
• Understand how visitors use our website and tools, so we can improve them.
• Follow up with you about our services and related resources that may be relevant to you, by email or phone. Every marketing email we send includes a straightforward way to opt out, and if you'd rather not hear from us at all, one reply or request is all it takes.

3. Data Sharing

We do not sell your personal information.

We do not share your individually identifiable information with other clients or unaffiliated third parties, except as necessary to operate our services (such as the third-party providers listed below) or as required by law.

We may use aggregated, anonymized data derived from visitor and client activity to improve our services, develop new products and features, and better understand referral partner engagement patterns. This aggregated data does not identify any individual or firm.

4. Third-Party Services We Use

5. Cookies and Tracking

We use cookies and similar technologies to operate our website and understand visitor activity. You can control cookie preferences through the consent banner on our website, and most browsers also allow you to control cookies through their settings.

When you first visit, a banner asks you to Accept or Decline analytics cookies. Until you respond, no analytics events are recorded. Your choice is remembered in your browser and applies to future visits until you clear your browser storage or change your preference. You can revisit this choice at any time using the "Cookie Preferences" link in the footer.

6. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, or delete the information we hold about you, and to opt out of certain data uses.

If you are a Colorado resident, the Colorado Privacy Act provides you rights to access, correct, delete, and receive a portable copy of your personal information. If you are a California resident, the California Consumer Privacy Act provides similar rights.

To exercise any of these rights, contact us at mike@referralworks.io.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including encryption in transit. No system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as needed to provide our services and communications, or as required by law. You may request deletion of your information at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated effective date on this page.

10. Contact Us

Questions about this policy or your data can be directed to mike@referralworks.io.

Sylk Ventures Ltd., d/b/a ReferralWorks

350 Indiana St. STE 550

PMB #17347305

Golden, CO 80401